Home / Refund Policy
30 Day Return Policy - If you are not 100% satisfied with your Rocky Talkie purchase, you can return your order for a full refund or exchange within 30 days of purchase. The items must be in new, sellable condition and in the original packaging. We offer free returns + exchanges and will provide you with a prepaid USPS label. To submit a request, please email support@rockytalkies.com.
 
We want to ensure the best possible experience for our customers, and do everything we can to remove any risk of shopping online. If you have used your Rocky Talkie and it is faulty, it is likely still eligible for a free exchange under the product 2 year warranty. Please see the product warranty page for more details.

Upon receipt of the return, we will issue your refund via the original method of payment. For all approved exchanges, we process your a return shipping label via a prepaid USPS label and will re-ship your replacement free of charge. For additional information please feel free to reach out to us at: support@rockytalkies.com